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Terms and Conditions of the SimLine.eu Online Store

defining, among others, the rules for concluding sales contracts through the Store, containing the most important information about the Seller, the Store, and Consumer rights

Provisions regarding the Privileged Entrepreneur apply to contracts concluded from January 1, 2021.

§ 1 DEFINITIONS

Working days – days from Monday to Friday, excluding public holidays.

Consumer – a consumer within the meaning of the provisions of the Civil Code.

Account – a free function of the Store regulated by separate terms and conditions (service provided electronically), thanks to which the Buyer can set up their individual account in the Store.

Buyer – any entity purchasing in the Store.

Privileged Buyer – a Consumer or a Privileged Entrepreneur.

Privileged Entrepreneur – a natural person concluding a contract with the Seller directly related to their business activity, but not of a professional nature for them (definition applies to contracts concluded from January 1, 2021).

Pick-up point – a point located at Garbary 100/164, 61-757 Poznan, Poland.

Terms and Conditions – these terms and conditions.

Store – the SimLine.eu online store run by the Seller at https://simline.eu.

Seller – Simline Sp. z o. o., NIP 7831938221, KRS 0001197608, REGON 542864867, Garbary 100/164, 61-757 Poznan, Poland.

§ 2 CONTACT WITH THE SELLER

  1. Postal address: Garbary 100/164, 61-757 Poznan, Poland
  2. E-mail address: info@simline.eu
  3. Telephone: 517768318
  4. Address for returning goods (in case of withdrawal from the contract): Garbary 100/164, 61-757 Poznan, Poland
  5. Address for sending complained goods: Garbary 100/164, 61-757 Poznan, Poland

§ 3 TECHNICAL REQUIREMENTS

  1. For the proper functioning of the Store, the following is required:
    • a device with Internet access
    • a web browser that supports JavaScript and cookies.
  2. In order to place an order in the Store, in addition to the requirements specified in paragraph 1, an active e-mail account is necessary.

§ 4 PURCHASES IN THE STORE

  1. Prices of goods visible in the Store are total prices for the goods.
  2. The Seller points out that the total price of the order consists of the price for the goods indicated in the Store and, if applicable in a given case, the costs of delivery of the goods.
  3. The goods selected for purchase must be added to the cart in the Store.
  4. Next, the Buyer selects from those available in the Store: the method of delivery of the goods and the payment method for the order, and also provides the data necessary to fulfill the placed order.
  5. The order is placed at the moment of confirming its content and accepting the Terms and Conditions by the Buyer.
  6. Placing an order is equivalent to concluding a sales contract between the Buyer and the Seller.
  7. The Seller will provide the Privileged Buyer with a confirmation of the conclusion of the sales contract on a durable medium at the latest at the time of delivery of the goods.
  8. The Buyer can register in the Store, i.e., set up an Account, or make purchases without registration by providing their data with each potential order.

§ 5 PAYMENTS

  1. A placed order can be paid for, depending on the Buyer's choice:
    1. by ordinary transfer to the Seller's bank account;
    2. by payment card:
      • Visa
      • Visa Electron
      • MasterCard
      • MasterCard Electronic
      • Maestro
    3. via a payment platform:
      • Płatności Shoper
      • eCard
      • dotpay
      • PayPal
      • PayU
      • Przelewy24
      • TPay.com
      • Autopay
      • iMoje/ING buy
    4. on delivery (COD), i.e., by card or cash at the time of delivery of the goods to the Buyer;
    5. in cash at the time of personal pick-up of the goods.
  2. If you choose payment via the Płatności Shoper payment platform, the entity providing online payment services is Autopay S.A.
  3. If the Buyer chooses to pay in advance, the order must be paid for within 7 Working Days from placing the order.
  4. The Seller informs that in the case of some payment methods, due to their specificity, payment for the order using this method is possible only immediately after placing the order.
  5. By making purchases in the Store, the Buyer accepts the use of electronic invoices by the Seller. The Buyer has the right to withdraw their acceptance.

§ 6 ORDER FULFILLMENT

  1. The Seller is obliged to deliver goods free from defects.
  2. The order fulfillment time is indicated in the Store.
  3. In the event that the Buyer has chosen to pay in advance for the order, the Seller will proceed with the fulfillment of the order after it has been paid.
  4. In a situation where, as part of one order, the Buyer purchased goods with different fulfillment times, the order will be fulfilled within the time limit appropriate for the goods with the longest fulfillment time.
  5. Countries to which delivery is carried out:
    • Poland
    • Albania, Andorra, England, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Montenegro, Czech Republic, Denmark, Estonia, Finland, France, Greece, Spain, Netherlands, Ireland, Lithuania, Luxembourg, Latvia, Macedonia, Malta, Moldova, Germany, Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Switzerland, Sweden, Turkey, Ukraine, Hungary, Italy, United States, Canada, Australia, New Zealand, North Korea, China, Russia
  6. Goods purchased in the Store are delivered depending on the delivery method chosen by the Buyer:
    1. Via a courier company
    2. Via Poczta Polska (Polish Post)
    3. To InPost parcel lockers
    4. Electronically – in the case of digital content
  7. The Buyer can pick up the goods personally at the Pick-up Point or at the registered office of the Seller during their opening hours.
  8. In the case of choosing personal pick-up by the Buyer, the goods will be ready for pick-up within the specified order fulfillment time, and if the Seller indicated a date for sending the goods – within that timeframe.

§ 7 RIGHT OF WITHDRAWAL

  1. A Privileged Buyer has the right to withdraw from the contract concluded with the Seller through the Store, subject to § 8 of the Terms and Conditions, within 14 days without giving any reason.
  2. The period to withdraw from the contract expires after 14 days from the day:
    1. on which the Privileged Buyer acquired possession of the goods or on which a third party other than the carrier and indicated by the Privileged Buyer acquired possession of the goods;
    2. on which the Privileged Buyer acquired possession of the last of the goods or on which a third party, other than the carrier and indicated by the Privileged Buyer, acquired possession of the last of the goods in the case of a contract requiring the transfer of ownership of multiple goods that are delivered separately;
    3. of conclusion of the contract – in the case of a contract for the supply of digital content.
  3. In order for the Privileged Buyer to exercise the right of withdrawal, they must inform the Seller, using the data provided in § 2 of the Terms and Conditions, of their decision to withdraw from the contract by an unequivocal statement (for example, a letter sent by post, completing and submitting the return form available at https://simline.eu/pl/odstapienie-od-umowy or information provided by e-mail).
  4. The Privileged Buyer may use the model withdrawal form located at the end of the Terms and Conditions, but it is not mandatory.
  5. To meet the withdrawal deadline, it is sufficient for the Privileged Buyer to send information regarding the exercise of their right of withdrawal before the withdrawal period has expired.

EFFECTS OF WITHDRAWAL

  1. In the event of withdrawal from the concluded contract, the Seller returns to the Privileged Buyer the amount received for the goods (with the exception of additional costs resulting from the delivery method chosen by the Privileged Buyer), immediately, and in any case no later than 14 days from the day on which the Seller was informed about the Privileged Buyer's decision to exercise the right of withdrawal.
  2. The Seller will reimburse the payments using the same means of payment as the Privileged Buyer used for the initial transaction, unless the Privileged Buyer expressly agreed otherwise; in any event, the Privileged Buyer will not incur any fees as a result of such reimbursement.
  3. The Seller may withhold reimbursement until the goods are received back or until the Privileged Buyer has supplied evidence of having sent back the goods, whichever is the earliest.
  4. The Seller requests that goods be returned to the address: Garbary 100/164, 61-757 Poznan, Poland immediately, and in any case no later than 14 days from the day on which the Privileged Buyer informed the Seller of withdrawal from the sales contract. The deadline is met if the Privileged Buyer sends back the goods before the period of 14 days has expired.
  5. The Privileged Buyer bears the direct costs of returning the goods.
  6. The Privileged Buyer is only liable for any diminished value of the goods resulting from the handling of the goods other than what is necessary to establish the nature, characteristics, and functioning of the goods.
  7. If the goods, due to their nature, cannot be normally returned by post, the Privileged Buyer will also have to bear the direct costs of returning the goods. The estimated amount of these costs will be provided to the Privileged Buyer by the Seller in the description of the goods in the Store or when placing the order.
  8. In the event of the need to return funds for a transaction made by the Privileged Buyer with a payment card, the Seller will make the return to the bank account assigned to that payment card.

§ 8 EXCEPTIONS TO THE RIGHT OF WITHDRAWAL

  1. The right of withdrawal from a distance contract, as referred to in § 7 of the Terms and Conditions, does not apply in respect of contracts:
    1. for the supply of goods made to the Privileged Buyer's specifications or clearly personalized;
    2. for the supply of goods which are liable to deteriorate or expire rapidly;
    3. for the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery;
    4. for the supply of goods which are, after delivery, according to their nature, inseparably mixed with other items;
    5. for the supply of sealed audio or sealed video recordings or sealed computer software which were unsealed after delivery;
    6. for the supply of a newspaper, periodical or magazine with the exception of subscription contracts;
    7. where the price or remuneration depends on fluctuations in the financial market which the Seller cannot control and which may occur within the withdrawal period;
    8. for the supply of digital content which is not supplied on a tangible medium if the performance has begun with the prior express consent of the Privileged Buyer before the end of the withdrawal period and after acknowledging that he thereby loses his right of withdrawal.

§ 9 COMPLAINTS

  1. In the event of a product defect, the Buyer has the opportunity to complain about the defective goods on the basis of the statutory warranty (rękojmia) regulated in the Civil Code or a commercial guarantee, provided that a guarantee has been granted.
  2. By using the statutory warranty, the Buyer may, under the terms specified in the Civil Code:
    1. submit a statement on price reduction,
    2. in the case of a material defect – submit a statement on withdrawal from the contract,
    3. demand replacement of the item with one free from defects,
    4. demand removal of the defect.
  3. The Seller is liable under the statutory warranty if a physical defect is found within two years from the date of delivery of the item to the Buyer – under the terms specified in the Civil Code.
  4. According to the Civil Code, a Buyer who is an entrepreneur other than a Privileged Entrepreneur loses their rights under the statutory warranty if they did not examine the item in time and in the manner adopted for items of this type and did not immediately notify the Seller of the defect, and in the case where the defect came to light only later – if they did not notify the Seller immediately after finding it.
  5. The Seller requests that complaints based on the statutory warranty be submitted to the postal or electronic address indicated in § 2 of the Terms and Conditions.
  6. If it turns out that in order to consider the complaint it is necessary to deliver the defective goods to the Seller, the Buyer is obliged to deliver these goods to the address Garbary 100/164, 61-757 Poznan, Poland.
  7. If an additional guarantee has been granted for the goods, information about it, as well as its conditions, is available in the product description in the Store.
  8. Complaints regarding the operation of the Store should be directed to the e-mail address indicated in § 2 of the Terms and Conditions.
  9. The complaint will be considered by the Seller within 14 days.

OUT-OF-COURT COMPLAINT RESOLUTION AND REDRESS PROCEDURES

  1. In the event that the complaint procedure does not bring the result expected by the Consumer, the Consumer may use, among others:
    1. mediation conducted by the locally competent Voivodeship Inspectorate of Trade Inspection, to which an application for mediation should be submitted. As a rule, the procedure is free of charge. The list of Inspectorates can be found here: https://www.uokik.gov.pl/wazne_adresy.php#faq595;
    2. the assistance of the locally competent permanent consumer arbitration court operating at the Voivodeship Inspectorate of Trade Inspection, to which an application for consideration of the case before the arbitration court should be submitted. As a rule, the procedure is free of charge. The list of courts is available at: https://www.uokik.gov.pl/wazne_adresy.php#faq596;
    3. free assistance of the municipal or county Consumer Ombudsman;
    4. the online ODR platform available at: https://ec.europa.eu/consumers/odr/main/?event=main.home.howitworks.

§ 10 PERSONAL DATA

  1. The administrator of personal data provided by the Buyer when using the Store is the Seller. Detailed information regarding the processing of personal data by the Seller – including other purposes and grounds for data processing, as well as data recipients – can be found in the Privacy Policy available in the Store – due to the principle of transparency contained in the General Data Protection Regulation of the European Parliament and of the Council (EU) – "GDPR".
  2. The purpose of processing the Buyer's data by the Seller, provided by the Buyer in connection with purchases in the Store, is the fulfillment of orders. The basis for processing personal data in this case is:
    • the contract or actions taken at the request of the Buyer, aimed at its conclusion (Art. 6 par. 1 lit. b GDPR),
    • a legal obligation binding on the Seller related to accounting (Art. 6 par. 1 lit. c) and
    • the legitimate interest of the Seller, consisting in processing data for the purpose of establishing, pursuing or defending potential claims (Art. 6 par. 1 lit. f GDPR).
  3. Providing data by the Buyer is voluntary, but at the same time necessary to conclude the contract. Failure to provide data will make it impossible to conclude a contract in the Store.
  4. The Buyer's data provided in connection with purchases in the Store will be processed until:
    1. the contract concluded between the Buyer and the Seller ceases to apply;
    2. the Seller ceases to be under a legal obligation requiring him to process the Buyer's data;
    3. the possibility of pursuing claims by the Buyer or the Seller related to the contract concluded by the Store ceases;
    4. the Buyer's objection to the processing of his personal data is accepted – in the event that the basis for data processing was the legitimate interest of the Seller
    – depending on what is applicable in a given case and what happens latest.
  5. The Buyer has the right to request:
    1. access to their personal data,
    2. their rectification,
    3. erasure,
    4. restriction of processing,
    5. data portability to another administrator
    as well as the right to:
    1. object at any time to the processing of data for reasons related to the specific situation of the Buyer – against the processing of personal data concerning him, based on Art. 6 par. 1 lit. f GDPR (i.e., on legitimate interests pursued by the administrator).
  6. In order to exercise their rights, the Buyer should contact the Seller using the data from § 2 of the Terms and Conditions.
  7. In the event that the Buyer considers that their data is processed unlawfully, the Buyer may lodge a complaint with the President of the Personal Data Protection Office.

§ 11 DISCLAIMERS

  1. It is forbidden for the Buyer to provide content of an unlawful nature.
  2. Each order placed in the Store constitutes a separate sales contract and requires separate acceptance of the Terms and Conditions. The contract is concluded for the time and purpose of order fulfillment.
  3. Contracts concluded on the basis of these Terms and Conditions are concluded in the Polish language.
  4. In the event of a potential dispute with a Buyer who is not a Privileged Buyer, the competent court will be the court competent for the registered office of the Seller.
  5. The provisions regarding goods and the sales contract apply accordingly to digital content and the contract for the supply of digital content, unless the Terms and Conditions specify these matters separately.
  6. The shipping cost depends on the order weight, order volume, order value, destination, carrier, and type of courier service, and is variable, ranging from 0 to 9,999 PLN.

Appendix No. 1 to the Terms and Conditions

Below is a model withdrawal form, which the Consumer or Privileged Entrepreneur may, but does not have to, use:

MODEL WITHDRAWAL FORM

(this form should be filled in and returned only if you wish to withdraw from the contract)

To: Simline Sp. z o. o.
Garbary 100/164, 61-757 Poznan, Poland
e-mail address: info@simline.eu

– I/We(*) hereby inform/inform(*) about my/our withdrawal from the sales contract of the following things(*) / for the provision of the following service(*) / for the supply of digital content in the form of(*):

– Date of conclusion of the contract(*)/receipt(*):
– Name and surname of the Consumer(s) / Privileged Entrepreneur(s):

– Address of the Consumer(s) / Privileged Entrepreneur(s):


Signature of Consumer(s) / Privileged Entrepreneur(s)
(only if this form is notified on paper)

Date:

(*) Delete as appropriate.


Account Terms and Conditions

in the SimLine.eu store

Provisions regarding the Privileged Entrepreneur apply to contracts concluded from January 1, 2021.

§ 1 DEFINITIONS

Consumer – a consumer within the meaning of the provisions of the Civil Code.

Account – a free function of the Store (service) regulated in the Terms and Conditions, thanks to which the Buyer can set up their individual account in the Store.

Buyer – any entity purchasing in the Store.

Privileged Buyer – a Consumer or a Privileged Entrepreneur.

Privileged Entrepreneur – a natural person concluding a contract with the Seller directly related to their business activity, but not of a professional nature for them (definition applies to contracts concluded from January 1, 2021).

Terms and Conditions – these Account terms and conditions.

Store – the SimLine.eu online store run by the Seller at https://simline.eu.

Seller – Simline Sp. z o. o., NIP 7831938221, KRS 0001197608, REGON 542864867, Garbary 100/164, 61-757 Poznan, Poland.

§ 2 CONTACT WITH THE SELLER

  1. Postal address: Garbary 100/164, 61-757 Poznan, Poland
  2. E-mail address: info@simline.eu
  3. Telephone: 517768318

§ 3 TECHNICAL REQUIREMENTS

  1. For the proper functioning and creation of the Account, the following is required:
    • an active e-mail account
    • a device with Internet access
    • a web browser supporting JavaScript and cookies

§ 4 ACCOUNT

  1. Setting up an Account is completely voluntary and depends on the will of the Buyer.
  2. The Account gives the Buyer additional possibilities, such as: viewing the history of orders placed by the Buyer in the Store, checking the order status or independent editing of the Buyer's data.
  3. In order to set up an Account, please fill out the appropriate form in the Store.
  4. At the moment of setting up the Account, a contract for an indefinite period is concluded between the Buyer and the Seller regarding the maintenance of the Account on the terms specified in the Terms and Conditions.
  5. The Buyer may resign from the Account at any time without incurring any costs.
  6. In order to resign from the Account, you should send your resignation to the Seller at the e-mail address: info@simline.eu, which will result in the immediate deletion of the Account and termination of the contract in the field of maintaining the Account.

§ 5 COMPLAINTS

  1. Complaints regarding the functioning of the Account should be directed to the e-mail address info@simline.eu.
  2. The complaint will be considered by the Seller within 14 days.

OUT-OF-COURT COMPLAINT RESOLUTION AND REDRESS PROCEDURES

  1. In the event that the complaint procedure does not bring the result expected by the Consumer, the Consumer may use, among others:
    1. mediation conducted by the locally competent Voivodeship Inspectorate of Trade Inspection, to which an application for mediation should be submitted. As a rule, the procedure is free of charge. The list of Inspectorates can be found here: https://www.uokik.gov.pl/wazne_adresy.php#faq595;
    2. the assistance of the locally competent permanent consumer arbitration court operating at the Voivodeship Inspectorate of Trade Inspection, to which an application for consideration of the case before the arbitration court should be submitted. As a rule, the procedure is free of charge. The list of courts is available at: https://www.uokik.gov.pl/wazne_adresy.php#faq596;
    3. free assistance of the municipal or county Consumer Ombudsman;
    4. the online ODR platform available at: https://ec.europa.eu/consumers/odr/main/?event=main.home.howitworks.

§ 6 PERSONAL DATA

  1. The administrator of personal data provided by the Buyer when using the Account is the Seller. Detailed information regarding the processing of personal data by the Seller – including other purposes and grounds for data processing, as well as data recipients, can be found in the Privacy Policy available in the Store – due to the principle of transparency contained in the General Data Protection Regulation of the European Parliament and of the Council (EU) – "GDPR".
  2. The purpose of processing the Buyer's data is to maintain the Account. The basis for processing personal data in this case is a contract for the provision of service or actions taken at the request of the Buyer, aimed at its conclusion (Art. 6 par. 1 lit. b GDPR), as well as the legitimate interest of the Seller, consisting in processing data for the purpose of establishing, pursuing or defending potential claims (Art. 6 par. 1 lit. f GDPR).
  3. Providing data by the Buyer is voluntary, but at the same time necessary to maintain the Account. Failure to provide data means that the Seller will not be able to provide the Account maintenance service.
  4. The Buyer's data will be processed until:
    1. the Account is deleted by the Buyer or the Seller at the request of the Buyer;
    2. the possibility of pursuing claims by the Buyer or the Seller related to the Account ceases;
    3. the Buyer's objection to the processing of his personal data is accepted – in the event that the basis for data processing was the legitimate interest of the Seller
    – depending on what is applicable in a given case and what happens latest.
  5. The Buyer has the right to request:
    1. access to their personal data,
    2. their rectification,
    3. erasure,
    4. restriction of processing,
    5. data portability to another administrator
    as well as the right to:
    1. object at any time to the processing of data for reasons related to the specific situation of the Buyer – against the processing of personal data concerning him, based on Art. 6 par. 1 lit. f GDPR (i.e., on legitimate interests pursued by the administrator).
  6. In order to exercise their rights, the Buyer should contact the Seller.
  7. In the event that the Buyer considers that their data is processed unlawfully, the Buyer may lodge a complaint with the President of the Personal Data Protection Office.

§ 7 DISCLAIMERS

  1. It is forbidden for the Buyer to provide content of an unlawful nature.
  2. The contract for the maintenance of the Account is concluded in the Polish language.
  3. In the event of important reasons referred to in paragraph 4, the Seller has the right to change the Terms and Conditions.
  4. Important reasons referred to in paragraph 3 are:
    1. the necessity to adapt the Store to the provisions of law applicable to the activities of the Store
    2. improving the security of the service provided
    3. changing the functionalities of the Account requiring modification of the Terms and Conditions.
  5. The Buyer will be informed about the planned change to the Terms and Conditions at least 7 days before the change enters into force via an e-mail sent to the address assigned to the Account.
  6. In the event that the Buyer does not express acceptance for the planned change, they should inform the Seller about it by sending an appropriate message to the Seller's e-mail address info@simline.eu, which will result in the termination of the contract in the field of maintaining the Account upon entry into force of the planned change or earlier, if the Buyer requests so.
  7. In a situation where the Buyer does not object to the planned change until it enters into force, it is assumed that they accept it, which does not constitute any obstacle to terminating the contract in the future.
  8. In the event of a potential dispute with a Buyer who is not a Privileged Buyer, the competent court will be the court competent for the registered office of the Seller.

Newsletter Terms and Conditions

of the SimLine.eu store

Provisions regarding the Privileged Entrepreneur apply to contracts concluded from January 1, 2021.

§ 1 DEFINITIONS

Consumer – a consumer within the meaning of the provisions of the Civil Code.

Newsletter – a service provided electronically free of charge, thanks to which the Service Recipient can receive from the Service Provider previously ordered electronic messages regarding the Store, including information about offers, promotions and news in the Store.

Privileged Entrepreneur – a natural person concluding a contract with the Service Provider directly related to their business activity, but not of a professional nature for them (definition applies to contracts concluded from January 1, 2021).

Store – the SimLine.eu online store run by the Service Provider at https://simline.eu.

Service Recipient – any entity using the Newsletter service.

Privileged Service Recipient – a Consumer or a Privileged Entrepreneur.

Service Provider – Simline Sp. z o. o., NIP 7831938221, KRS 0001197608, REGON 542864867, Garbary 100/164, 61-757 Poznan, Poland.

§ 2 NEWSLETTER

  1. The Service Recipient may voluntarily use the Newsletter service.
  2. To use the Newsletter service, a device with the latest version of a web browser supporting JavaScript and cookies, with access to the Internet and an active e-mail account is necessary.
  3. E-mail messages sent as part of this service will be sent to the e-mail address provided by the Service Recipient at the time of subscribing to the Newsletter.
  4. In order to conclude the contract and subscribe to the Newsletter service, the Service Recipient first provides their e-mail address in the designated place in the Store, to which they want to receive messages sent as part of the Newsletter. Upon subscribing to the Newsletter, a contract for the provision of the service is concluded, and the Service Provider will start providing it to the Service Recipient – subject to paragraph 5.
  5. For the proper performance of the Newsletter service, the Service Recipient is obliged to provide their correct e-mail address.
  6. Messages sent within the Newsletter will contain information about the possibility of unsubscribing from it, as well as an unsubscription link.
  7. The Service Recipient may unsubscribe from the Newsletter at any time without giving a reason and without incurring any costs, using the option referred to in paragraph 6 or by sending a message to the Service Provider's e-mail address: info@simline.eu.
  8. The use of the unsubscription link from the Newsletter by the Service Recipient or sending a message requesting unsubscription from the Newsletter will result in the immediate termination of the contract for the provision of this service.

§ 3 COMPLAINTS

  1. Complaints regarding the Newsletter should be reported to the Service Provider at the e-mail address: info@simline.eu.
  2. The Service Provider will respond to the complaint within 14 days of receiving the complaint notification.

OUT-OF-COURT COMPLAINT RESOLUTION AND REDRESS PROCEDURES

  1. In the event that the complaint procedure does not bring the result expected by the Service Recipient who is a Consumer, the Consumer may use, among others:
    1. mediation conducted by the locally competent Voivodeship Inspectorate of Trade Inspection, to which an application for mediation should be submitted. As a rule, the procedure is free of charge. The list of Inspectorates can be found here: https://www.uokik.gov.pl/wazne_adresy.php#faq595;
    2. the assistance of the locally competent permanent consumer arbitration court operating at the Voivodeship Inspectorate of Trade Inspection, to which an application for consideration of the case before the arbitration court should be submitted. As a rule, the procedure is free of charge. The list of courts is available at: https://www.uokik.gov.pl/wazne_addresses.php#faq596;
    3. free assistance of the municipal or county Consumer Ombudsman;
    4. the online ODR platform available at: https://ec.europa.eu/consumers/odr/main/?event=main.home.howitworks.

§ 4 PERSONAL DATA

  1. The administrator of personal data provided by the Service Recipient in connection with subscribing to the Newsletter is the Service Provider. Detailed information regarding the processing of personal data by the Service Provider – including other purposes and grounds for data processing, as well as data recipients, can be found in the Privacy Policy available in the Store – due to the principle of transparency contained in the General Data Protection Regulation of the European Parliament and of the Council (EU) – "GDPR".
  2. The purpose of processing the Service Recipient's data is to send the Newsletter. The basis for processing personal data in this case is a contract for the provision of service or actions taken at the request of the Service Recipient, aimed at its conclusion (Art. 6 par. 1 lit. b GDPR), as well as the legitimate interest of the Service Provider, consisting in processing data for the purpose of establishing, pursuing or defending potential claims (Art. 6 par. 1 lit. f GDPR).
  3. Providing data by the Service Recipient is voluntary, but at the same time necessary to provide the Newsletter service. Failure to provide data means that the Service Provider will not be able to provide this service.
  4. The Service Recipient's data will be processed until:
    1. the Service Recipient unsubscribes from the Newsletter;
    2. the possibility of pursuing claims by the Service Recipient or the Service Provider related to the Newsletter ceases;
    3. the Service Recipient's objection to the processing of his personal data is accepted – in the event that the basis for data processing was the legitimate interest of the Service Provider
    – depending on what is applicable in a given case and what happens latest.
  5. The Service Recipient has the right to request:
    1. access to their personal data,
    2. their rectification,
    3. erasure,
    4. restriction of processing,
    5. data portability to another administrator
    as well as the right to:
    1. object at any time to the processing of data for reasons related to the specific situation of the Service Recipient – against the processing of personal data concerning him, based on Art. 6 par. 1 lit. f GDPR (i.e., on legitimate interests pursued by the administrator).
  6. In order to exercise their rights, the Service Recipient should contact the Service Provider.
  7. In the event that the Service Recipient considers that their data is processed unlawfully, the Service Recipient may lodge a complaint with the President of the Personal Data Protection Office.

§ 5 FINAL PROVISIONS

  1. The Service Provider reserves the right to change these Terms and Conditions only for important reasons. An important reason is understood as the necessity to change the Terms and Conditions caused by the modernization of the Newsletter service or a change in the provisions of law affecting the provision of the service by the Service Provider.
  2. Information about the planned change to the Terms and Conditions will be sent to the Service Recipient's e-mail address provided at the time of subscribing to the Newsletter at least 7 days before the changes enter into force.
  3. In the event that the Service Recipient does not object to the planned changes by the time they enter into force, it is assumed that they accept them.
  4. In the absence of acceptance for the planned changes, the Service Recipient should send information about it to the Service Provider's e-mail address: info@simline.eu, which will result in the termination of the service contract upon entry into force of the planned changes.
  5. It is forbidden for the Service Recipient to provide content of an unlawful nature.
  6. The contract for the provision of the Newsletter service is concluded in the Polish language.
  7. In the case of a Service Recipient who is not a Privileged Service Recipient, the competent court will be the court competent for the registered office of the Service Provider.
  8. The delivery costs of the offered products depend on the content of the order and the delivery address and can range from 0 to 9,999 PLN.
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